Business
Intelligent Financial Service
AI transition business of the financial industry that goes beyond the digital transformation
- #AICC
- #Al telemarketing
- #Al credit evaluation
- #Intelligent knowledge Management
- #Misselling monitoring
- #In-depth QA


Saltlux is regarded as the most trustworthy business partner for financial and securities organizations undergoing digital and AI transformation.
For the past 20 years, Saltlux has offered big data analysis and AI technologies to major domestic financial and securities service companies.
We have provided a variety of AI solutions to innovate existing tasks and infrastructure. This includes chatbots and callbots for intelligentization of financial institution customer centers (AICC), large-scale data analysis system for financial knowledge management and decision-making, as well as borrower bankruptcy and insolvent debtor prediction to prevent corporate risk.
With such extensive expertise, Saltlux is regarded as the most trustworthy business partner for financial and securities organizations undergoing digital and AI transformation.
Business field
-
AI consultation for financial clients
24/7 AI call center (AICC) and chatbot for complex financial consultation and customer complaint response
- #AICC
- #Nonghyup Bank
- #Korea Investment & Securities
-
AI telemarketing and happy calls
AI call service to support sales of various financial products for businesses such as insurance companies, securities companies, and banks
- #Nonghyup Bank
- #Korea Investment & Securities
-
AI credit rating and risk analysis
AI credit rating and customer analysis solutions specialized in risk management, such as borrower bankruptcy and corporate risk management
- #Woori Bank
-
Product information intelligence and Q&A
A customer-friendly AI-powered service that replies to product questions and makes it simple for customers to discover the items they require
- #Nonghyup Bank
- #Korea Investment & Securities
-
Intelligent knowledge management systems
Knowledge graph-based financial knowledge management system that processes scattered financial information into an integrated format for utilization
- #Nonghyup Bank
- #Kookmin Bank
-
Misselling monitoring
An AI-powered system that prevents the selling of financial goods without properly disclosing investment risks and required notices
- #Nonghyup Bank
- #Nonghyup Card
Reference
-
CS representative support and customer Q&A service
NHNonghyup Bank
CS representative support through monitoring and deep learning Q&A service
-
Integrated data management
KBKookmin Bank
Knowledge-based product information platform with real-time product monitoring and analysis
-
Customer service system
Woori Bank
Wibeebot, an AI consultation solution
-
Misselling monitoring CS quality evaluation
HNonghyup Card
Monitor recordings for misselling
-
Chatbot for internal use
Shinhan Bank
Pilot project using third-generation AI technology
-
Internal business chatbot and customer callbot
Korea Investment & Securities
AI-based CS callbot and work chatbot system for employees
-
Intelligent search
Korea Development Bank
Infrastructure for intelligent digital document management
-
Outbound AI voice bot
oom Securities
Automate call center outbound AI voice bot utilization
-
Customer chatbot
BMW Korea
Chatbots and live chats for BMW Financial Services