Business

Intelligent Financial Service

AI transition business of the financial industry that goes beyond the digital transformation

  • #AICC
  • #Al telemarketing
  • #Al credit evaluation
  • #Intelligent knowledge Management
  • #Misselling monitoring
  • #In-depth QA

Saltlux is regarded as the most trustworthy business partner for financial and securities organizations undergoing digital and AI transformation.

For the past 20 years, Saltlux has offered big data analysis and AI technologies to major domestic financial and securities service companies.
We have provided a variety of AI solutions to innovate existing tasks and infrastructure. This includes chatbots and callbots for intelligentization of financial institution customer centers (AICC), large-scale data analysis system for financial knowledge management and decision-making, as well as borrower bankruptcy and insolvent debtor prediction to prevent corporate risk.
With such extensive expertise, Saltlux is regarded as the most trustworthy business partner for financial and securities organizations undergoing digital and AI transformation.

What Makes Saltlux's Intelligent Financial Service Business So Special?

  • 01

    Artificial intelligence technology with proven reliability and stability

    The neuro-symbolic AI, Saltlux's third-generation AI technology, has been recognized for its reliability and performance as it has been incorporated into the business intelligence of a number of primary financial and securities firms. Additionally, Saltlux has achieved several national certifications for the first time in Korea, including AA, the international ISO9001 quality certification, and GS, which is a testament to Saltlux technology and quality.

  • 02

    Large-scale, real-time transaction response architecture

    The hybrid cloud and hyper-clustering architecture created for Saltlux's financial institution partners offers dynamic scalability and can support more than 100,000 concurrent users. In addition to system replication, we propose distributed architectures such as sharding and n-ary that are best suited to customers, providing a fault-tolerant service as well as system failure response.

  • 03

    Expert-level understanding of the financial industry and ecosystem

    A variety of financial enterprises, including major financial institutions like Shinhan Bank, Nonghyup Bank, and Kookmin Bank, as well as regional banks and securities firms, have benefited from Saltlux's AI technology and consulting services. We have built an ecosystem with qualified partner firms and have collected business experience in the financial sector, which gives us a greater grasp of the financial industry than anybody else.

  • 04

    AI learning/analysis data specialized for finance

    Saltlux has unique AI data assets, including a large-scale language corpus of 400 million sentences, more than 20,000 hours of voice conversation data, and 14 billion knowledge bases. Additionally, through collaborating with numerous financial institutions, large-scale learning data and financial deep learning models have been gathered, lowering the cost of financial service intelligentization and raising quality.

  • 01

    Artificial intelligence technology with proven reliability and stability

    The neuro-symbolic AI, Saltlux's third-generation AI technology, has been recognized for its reliability and performance as it has been incorporated into the business intelligence of a number of primary financial and securities firms. Additionally, Saltlux has achieved several national certifications for the first time in Korea, including AA, the international ISO9001 quality certification, and GS, which is a testament to Saltlux technology and quality.

  • 02

    Large-scale, real-time transaction response architecture

    The hybrid cloud and hyper-clustering architecture created for Saltlux's financial institution partners offers dynamic scalability and can support more than 100,000 concurrent users. In addition to system replication, we propose distributed architectures such as sharding and n-ary that are best suited to customers, providing a fault-tolerant service as well as system failure response.

  • 03

    Expert-level understanding of the financial industry and ecosystem

    A variety of financial enterprises, including major financial institutions like Shinhan Bank, Nonghyup Bank, and Kookmin Bank, as well as regional banks and securities firms, have benefited from Saltlux's AI technology and consulting services. We have built an ecosystem with qualified partner firms and have collected business experience in the financial sector, which gives us a greater grasp of the financial industry than anybody else.

  • 04

    AI learning/analysis data specialized for finance

    Saltlux has unique AI data assets, including a large-scale language corpus of 400 million sentences, more than 20,000 hours of voice conversation data, and 14 billion knowledge bases. Additionally, through collaborating with numerous financial institutions, large-scale learning data and financial deep learning models have been gathered, lowering the cost of financial service intelligentization and raising quality.

Business field

  • AI consultation for financial clients

    24/7 AI call center (AICC) and chatbot for complex financial consultation and customer complaint response

    1. #AICC
    2. #Nonghyup Bank
    3. #Korea Investment & Securities
    TALKBOT STUDIO VOICE STUDIO LANGUAGE STUDIO SEARCH STUDIO KNOWLEDGE STUDIO

  • AI telemarketing and happy calls

    AI call service to support sales of various financial products for businesses such as insurance companies, securities companies, and banks

    1. #Nonghyup Bank
    2. #Korea Investment & Securities
    TALKBOT STUDIO VOICE STUDIO LANGUAGE STUDIO

  • AI credit rating and risk analysis

    AI credit rating and customer analysis solutions specialized in risk management, such as borrower bankruptcy and corporate risk management

    1. #Woori Bank
    SEARCH STUDIO LANGUAGE STUDIO KNOWLEDGE STUDIO SCRAPING STUDIO

  • Product information intelligence and Q&A

    A customer-friendly AI-powered service that replies to product questions and makes it simple for customers to discover the items they require

    1. #Nonghyup Bank
    2. #Korea Investment & Securities
    SEARCH STUDIO KNOWLEDGE STUDIO SCRAPING STUDIO

  • Intelligent knowledge management systems

    Knowledge graph-based financial knowledge management system that processes scattered financial information into an integrated format for utilization

    1. #Nonghyup Bank
    2. #Kookmin Bank
    SEARCH STUDIO KNOWLEDGE STUDIO

  • Misselling monitoring

    An AI-powered system that prevents the selling of financial goods without properly disclosing investment risks and required notices

    1. #Nonghyup Bank
    2. #Nonghyup Card
    VOICE STUDIO LANGUAGE STUDIO KNOWLEDGE STUDIO

Reference

  • CS representative support and customer Q&A service

    NHNonghyup Bank

    CS representative support through monitoring and deep learning Q&A service

  • Integrated data management

    KBKookmin Bank

    Knowledge-based product information platform with real-time product monitoring and analysis

  • Customer service system

    Woori Bank

    Wibeebot, an AI consultation solution

  • Misselling monitoring CS quality evaluation

    HNonghyup Card

    Monitor recordings for misselling

  • Chatbot for internal use

    Shinhan Bank

    Pilot project using third-generation AI technology

  • Internal business chatbot and customer callbot

    Korea Investment & Securities

    AI-based CS callbot and work chatbot system for employees

  • Intelligent search

    Korea Development Bank

    Infrastructure for intelligent digital document management

  • Outbound AI voice bot

    oom Securities

    Automate call center outbound AI voice bot utilization

  • Customer chatbot

    BMW Korea

    Chatbots and live chats for BMW Financial Services